Booking & Appointment Policies

1. Booking Appointments

• Appointments can be scheduled online, by phone, or in person.

• We recommend booking in advance to secure your preferred date and time.

• Walk-ins are welcome, but availability is not guaranteed.

2. Appointment Confirmation

• All bookings are confirmed via email or text message.

• Please check your confirmation for the date, time, and services booked.

• If you do not receive a confirmation, please contact us immediately.

3. Rescheduling & Cancellations

• We require at least 24 hours’ notice for rescheduling or cancelling appointments.

• Late cancellations or no-shows may incur a fee up to 50% of the booked service.

• Repeated late cancellations or no-shows may affect your ability to book future appointments.

4. Arriving for Your Appointment

• Please arrive 5–10 minutes before your scheduled time to ensure a prompt start.

• Late arrivals may result in a shortened service or rescheduling.

5. Payment & Pricing

• Payment is due at the time of service.

• We accept cash, credit/debit cards, and digital payment options.

• Prices are subject to change; any updates will be communicated in advance.

6. Special Requests & Considerations

• Please inform us of any allergies, medical conditions, or special preferences when booking.

• For hair treatments requiring multiple sessions, we recommend scheduling all appointments in advance for best results.

7. Policy Updates

• These policies are subject to change. Clients will be notified of updates via email, social media, or posted notices in the salon.